Welcome to the General FAQ

Find answers to the most frequently asked questions. Didn’t find your answer? Send us an email anytime at support@fantasysportsmatrix.com.

About FSM

What does FSM stand for?
FSM stands for Fantasy Sports Matrix. The word ‘Matrix’ represents the community of fans.

Why did we make FSM?
We created FSM because we believe fantasy sports is more than just about statistics, leagues, and drafts, but about the social phenomenon that drives it. The beauty of fantasy sports lies in the conversations, insights, and sharing of information between sports fans. We exist to capture that experience, leverage the wisdom, and deliver unparalleled sports coverage to the world.

Does FSM cost anything to join?
FSM is absolutely free! Our view is that the best information is that which is shared by fans and so we want to provide the best interface to allow for the free flow of information.

Account

How do I create an account?
You can create an account by clicking on the signup button on any page or by clicking here and entering some information about yourself. You will also be asked to create a user name and password that will allow you to log in and use the site.

How Do I Log Into FSM?
You can log in to FSM by clicking the login link on the site located at the top left of every page. You will then be prompted to enter your username and password that you created.

Do I have to pay for an account?
Our site is absolutely free to use for any sports fan who wants to join be a part of the FSM community.

I signed up, but I didn’t receive my password via email. What do I do?
Please contact our technical support at support@fantasysportsmatrix.com. Please include your information, including name, email address, and user name you have chosen.

Can I change my FSM username?
Once you have created your account, you may not change your username. Sorry for any inconveniences. This is to preserve the integrity of the site and the identity of users.

Can I change my FSM password?
You may change your password in the Dashboard under the tab “Account Settings.” There is a subsection called “Account Information” where you can change your password.

I forgot my password, now what?
There is a ‘Lost Password’ link on the login page

I can’t log into the website with my username and password, what do i do?
If you can’t login with your username and password, please send an email to support@fantasysportsmatrix.com.

How do I manage my e-mail notifications?
You may manage your e-mail notifications for groups on the group home page. For e-mail notifications for wall messages, go to the ‘Account Settings’ tab in the Dashboard under ‘Account Information.’

How do I cancel my account?
If you would like to cancel your account, please send an email to support@fantasysportsmatrix.com with ‘Account Cancellation Request’ in the subject line.

How do I get started on FSM?
We recommend taking a tour of FSM to learn about all the ways you can participate and use our site features. Simply go to the Matrix front page and click on the “tour” links. You may also go directly to your Dashboard tab, which is located on the right hand side of each page. From your dashboard, you can edit your profile (including listing your favorite teams, players and creating an avatar), join groups, and take one of several actions to begin participating in the community, e.g. submit a blog post, article links, videos, or view and comment on discussion forums.

Coverage

What sports are covered?
We cover all major sports, including football, baseball, basketball, NCAA, soccer, tennis, boxing, mixed-martial arts, golf, racing.

What if I want FSM to cover a new sport?
All you need to do is let us know what sport you would like for FSM to cover by sending us an email at feedback@fantasysportsmatrix.com. You may also use our discussion boards to post a thread to the “Feedback, Feature Requests, and Comments” forum.

What types of content is offered?
FSM is powered by the following types of user-generated sports content:

• News Feeds
• Submitted Links
• Submitted Videos (from Youtube, Metacafe, and more)
• Blogs
• Polls
• Forums
• Wiki

Who covers these sports?
You control your experience as sports fans on FSM. Your voice is important and heard on FSM. Most of the content on the FSM site is user-and community-generated. Express your sports passion!

FSM Competitions

What are competitions?
Competitions are between all users of the site and are based on sports quizzes of the users choice and on community actions. FSM keeps track of users’ accuracy ratings on quizzes and points earned for community actions.

What sports can I compete in?
We offer quizzes for the following sports: Baseball, Basketball, Boxing, Football, Golf, Hockey, MMA, NCAA, Poker, Racing, Soccer, Tennis, Wrestling.

What is a quiz?
A quiz is a collection of simple multiple-choice questions focused on picks and predictions. Questions do not use odds and spreads.

What do I win if I’m ranked #1?
Respect. =) Currently we don’t offer an incentives yet. However, we definitely have plans to reward top users for the week, day, year, and each sport with prizes. Let us know what you’d like to win, feedback@fantasysportsmatrix.com.

Statistics and Rankings

What stats do FSM users have?
All users will have four main statistics: Level, Ranking, Accuracy, and Points.

What does Level represent?
The possible user levels are: Rookie, Sophomore, Veteran, All-Star, Superstar, and Hall of Fame. Levels are based on percentiles, according to the intervals below:

Rookie (60th percentile or below)
Sophomore (60-70th percentile)
Veteran (70-80th percentile)
All-Star (80-90th percentile)
Hall of Fame (90+ percentile)

Percentiles are based on a user’s community stats and performance on sports quizzes.

What does Ranking represent?
A user’s rank is determined by accuracy on sports quizzes and points earned from community actions.

What does Accuracy represent?
This is the percentage of questions that a user gets correct on quizzes.

What does Points represent?
Points are gained by the following community actions:

• Writing blog posts (+1 point)
• Submitting links (+1 point)
• Submitting videos (+1 point)
• Posting in forums (+1 point)
• Creating polls (+1 point)

What if a user spams the site by creating content just to earn points?

• Content that is considered by spam will be reported and moderated by the community. There is a ‘report abuse’ link for all content posts.

I noticed an error in my stats, what should I do?
If you notice an error on the site, please notify us by email at feedback@fantasysportsmatrix.com. Please describe the error you have noticed in as much detail as possible. You may also submit a thread through our discussion forums. Go to the Forums tab, and go to the “Feedback Feature Requests, and Comments” thread. You may start a new thread or comment on an existing one.

Where can I check my stats?
Go to your Dashboard, and click on the “Stats” tab. You can view your FSM stats broken out by community stats, competition stats, and overall stats. All users also have a stats tab on their profile pages.

How often are the rankings updated?
Rankings are updated several times a day and dependent upon the scoring of quizzes.

User Profiles

What are user profiles?
All users get their own profile pages displaying the latest content, friends, groups, statistics, and a wall for other users to leave messages on.

Can I customize my user profile?
While you may not customize the background, colors, or layout of your profile, you may customize the following:

• Profile content, displayed in the left sidebar of user profiles. Here, you may list your favorite sports, teams, athletes, and quote. You may do this under the ‘Edit Profile’ tab of the Dashboard.
• The header message in the whitespace at the top may also be customized under the ‘Edit Profile’ tab of the Dashboard.

Can I leave messages on user walls?
Absolutely. You may click on the avatar or user name link of the user you wish to leave a message for, then click on the “Write on Wall” link under the “Contact” center on their userpage.

Can I create my own avatar?
Yes! We have partnered with Voki to bring you voice-enabled and interactive avatars. Simply go to your Dashboard and select the “Edit Your Voki Avatar” link on the left-hand side of the page. You can choose dozens of faces and customize the look and sound of avatar within the avatar editor. Remember to save your changes.

How do I upload an avatar/photo?
We currently do not allow a personal avatar or photo, but it is something we are considering in the future. However, we are glad to announce that users may upload a background to their avatars, located within their Voki Avatar editor on the Dashboard.

How do I change my header message?
You can change the header message under the ‘Edit Profile’ tab of the Dashboard.

Can I make my profile private?
We are an open community and thus do not allow users to make their profiles private.

Groups

What are Groups?
Groups are for sports fans to connect with other fans of similar favorite teams, athletes, colleges, regions, and fantasy leagues. Groups are created by users and can be public or private.

How do I create them?
To create a group, click on Quicklinks (once logged in) at the top or go to the Dashboard and click on ‘New Group.’

Can I delete group?
If you would like to delete a group, please send an email to support@fantasysportsmatrix.com.

How do I join a group?
To join a group, go to the Matrix home page and click on the ‘Groups’ secondary link.

How do I leave a group?
Go to ‘My Groups’ through Quicklinks (once logged in) at the top or via the Dashboard. Each group has an ‘unsubscribe’ link.

How do I post content to a group?
When creating a content post, you may select the ‘Audience,’ which is a list of all groups that you’re in.